Privacy Policy
Effective Date: January 1, 2026
Your privacy is important to us.
This Privacy Policy explains how we collect, use, and protect your information.
Information We Collect
Account Information
- Name
- Email address
- Phone number
Vehicle Information
- Vehicle model
- License plate (if provided)
Charging Information
- Charging station
- Charging duration
- Energy consumed
- Transaction history
Device Information
- Device model
- Operating system
- App version
- Device identifiers
Location Information
If permitted, we collect location information to:
- Find nearby charging stations.
- Improve navigation.
- Optimize charging recommendations.
How We Use Your Information
We use your information to:
- Provide charging services.
- Process payments.
- Improve the App.
- Respond to support requests.
- Detect fraud and abuse.
- Comply with legal obligations.
Information Sharing
We may share information with:
- Payment providers.
- Charging station operators.
- Technical service providers.
- Government authorities when required by law.
We do not sell your personal information.
Data Security
We implement reasonable technical and organizational measures to protect your data.
However, no Internet transmission is completely secure.
Data Retention
We retain information only as long as necessary to:
- Provide services.
- Comply with legal requirements.
- Resolve disputes.
Your Rights
Depending on your jurisdiction, you may have the right to:
- Access your data.
- Correct inaccurate information.
- Delete your account.
- Request data portability.
- Withdraw consent where applicable.
Children's Privacy
Our services are not intended for children under 16 years old.
Changes
We may update this Privacy Policy periodically.
The updated version becomes effective once published.
Contact
If you have any privacy-related questions, please contact customer support.